Terms of Service

Terms of Service

Effective Date: January 14, 2026

Welcome to Clean2Shine, LLC (“we,” “us,” or “our”). These terms are divided into two parts: Website Terms, which govern your use of our website and messaging services, and Service Terms, which govern the scheduling and delivery of our cleaning services. By using our website, enrolling in our messaging program, or booking service with us, you agree to the applicable terms below.

Part I. Website Terms
1. Business Information

Business Name:
Clean2Shine, LLC

Business Description:
Clean2Shine, LLC is a professional residential and commercial cleaning company providing high-quality cleaning services. We specialize in standard cleaning, deep cleaning, move-in/move-out cleaning, recurring maintenance cleaning, and specialty cleaning services. Our trained cleaning professionals are committed to delivering reliable, detailed, and customer-focused service to homes and businesses within our service areas.

2. Messaging Program Description

By opting into our messaging program, you consent to receive recurring automated promotional and informational SMS/MMS messages from Clean2Shine, LLC at the mobile number you provide. Messages may include appointment confirmations, appointment reminders, scheduling updates, service notifications, promotional offers, company announcements, and other messages related to our cleaning services.

3. How to Unsubscribe

You may cancel the SMS messaging service at any time. To opt out, text “STOP” to [Phone Number]. After texting “STOP,” you will receive a confirmation message, and we will discontinue sending SMS/MMS messages to you unless you opt in again.

4. How to Get Help

For assistance with the messaging program:

5. Message Frequency & Rates

You may receive up to 4–8 messages per month, depending on your service schedule and promotions. Message and data rates may apply. If you have questions regarding your wireless plan or text messaging charges, please contact your wireless provider. Carriers are not responsible for delayed or undelivered messages.

6. Carrier Limitations

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your mobile carrier and network provider.

7. Use of the Website

By using our Website, you agree that:

  • You will comply with all applicable laws and these Terms.
  • You will not misuse, disrupt, or interfere with the Website or related services.
  • You will not attempt to gain unauthorized access to any portion of the Website or company systems.
  • We reserve the right to update, modify, or discontinue any part of the Website at any time without prior notice.

8. Privacy Policy

Your use of our Website and messaging services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your information. You may review our Privacy Policy here:
https://www.clean2shinellc.com/privacy-policy/

9. Website Requirements for Messaging Compliance

We understand that mobile carriers require businesses to maintain a fully developed and accurate public website when operating SMS messaging programs. Single-page websites or websites with only a contact form may not meet carrier compliance standards. Our Website provides comprehensive information about our cleaning services, service areas, company details, and contact methods to meet these requirements. Failure to maintain these standards may result in messaging services being suspended or rejected by carriers.

10. Changes to Terms

We reserve the right to revise or update these Terms at any time. Continued use of our Website or participation in our messaging program after changes are posted constitutes your acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the state or jurisdiction in which Clean2Shine, LLC operates. You agree to submit to the exclusive jurisdiction of the courts in that location for any disputes arising out of or relating to these Terms.