Last Updated: June 3, 2026

Welcome to Clean2Shine, LLC (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or interact with our website, https://www.clean2shinellc.com/ (the “Website”), including through contact forms, quote requests, booking forms, SMS opt-ins, and other features available on the Website.

SMS and mobile information disclosure: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We may share information with subcontractors or service providers who assist with customer service or operational support, but all other use cases exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

1. Information We Collect

We may collect the following categories of information when you use our Website or contact us about our services:

Contact information. When you submit a contact form, request a quote, book a cleaning, or otherwise contact us, we may collect information such as your name, email address, phone number, service address, and any other details you choose to provide, including the type of cleaning requested, preferred service date, or special instructions.

Optional details. You may also choose to provide additional information to help us deliver services more effectively, such as gate codes, pet information, access instructions, property size, or specific cleaning preferences.

Automatically collected data. If we use analytics tools, cookies, or similar visitor tracking technologies, we may automatically collect certain information such as your IP address, browser type, pages visited, and time spent on the Website. We use this information to understand Website usage and improve functionality and user experience.

2. How We Use Your Information

We use the information we collect for business and service-related purposes, including to:

• To respond to your inquiries, provide estimates, schedule cleaning services, and follow up on requests submitted through our Website.
• Provide and manage our cleaning services, including appointment confirmations, reminders, service coordination, and customer support.
• To communicate important updates related to your scheduled services, billing, or company announcements.
• To improve our Website functionality, services, and customer experience (if analytics tools are used).
• To fulfill any other purpose disclosed to you at the time you provide the information.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties, except in the following circumstances:

• With trusted service providers or subcontractors that help us operate our business, such as payment processors, scheduling software providers, or customer support tools, and only to the extent necessary to provide services.
• If required by law, regulation, court order, or legal process.
• When we believe disclosure is necessary to protect our rights, property, safety, employees, customers, or others.

If we share personal information, we implement reasonable safeguards and limit access to only what is necessary for business operations.

We do not sell your personal information. We also do not share mobile information, including SMS opt-in data or consent, with third parties or affiliates for marketing or promotional purposes.

4. Data Retention

We retain personal information only as long as reasonably necessary to provide services, fulfill contractual obligations, resolve disputes, comply with legal requirements, or enforce our agreements. When information is no longer required, we securely delete or anonymize it.

5. Security

We use reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to request access to the personal information we hold about you.
• The right to request correction or deletion of your personal data.
• The right to withdraw consent where consent is the legal basis for processing.
• The right to object to or restrict certain processing activities.

To exercise any applicable privacy rights, please contact us using the information provided below.

7. Children’s Privacy

Our Website and cleaning services are intended for adults (homeowners, tenants, property managers, and business owners). We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected unintentionally, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes are made, we will revise the “Last updated” date at the top of this page. We encourage you to review this page regularly. Continued use of our Website after changes are posted constitutes acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the contact information provided on our Website at https://www.clean2shinellc.com/.